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Recently, you worked with a member of my district office staff in an effort to resolve a problem you were experiencing with a federal agency. I want to ensure that your interaction with my staff was positive. As such, I would appreciate any feedback, positive or negative, that you might wish to share. Please feel welcome to contact my District Director, Sarah Servin, with your comments about how my staff performed. She may be reached at (425) 793-5180 or via e-mail at CaseWorkWA09@mail.house.gov. You may also respond via return email.
While my office can assist you in bringing your case to the attention of the proper officials and help guide you through the process, I cannot direct an agency to decide in your favor. The agency must make its decision within the framework of the existing laws and regulations.
If you ever need additional assistance from my office, please let me know.