Department of Veteran's Affairs
Frequently Asked Questions
Here are a few of the most commonly asked questions concerning the Veterans Administration:
- How can I get a copy of my military records (discharge, medical, etc.)?
- How can I get the medals I was awarded during my service but never received?
- How can I get my VA claim or appeal processed faster?
- What is the Department of Veteran's Affairs website?
Most military records are stored at the National Personnel Records Center in St. Louis, Missouri.
This is also an area where a congressional office can really help. If you are trying to get records from your military service, or that of a family member, feel free to contact my office. I will need your written permission to help with this issue.
Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis.
In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, just fill out this Authorization Form and fax or mail it to my district office. Once I receive this information from you, I will be back in touch with you regarding any other paperwork that might be required to send the request to the proper officials.
The Veterans Administration currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly.
I am always glad to help in these situations. At my request, the VA will "flag" a particular case and keep me updated throughout the process. However, it is important to know that I cannot act as the "representative" on a person's VA claim. You may still want an attorney or veterans representative to help you with this. My actions will not affect the work done by the person you select as your representative.
If you would like my help with a claim or appeal, please print out this Authorization Form and fax or mail it to my district office.
If you would like my help with a VA matter, please print out my Authorization Form and contact my office.